Terms of Service

Last updated: October 12, 2026

1. Overview

Welcome to CalCry. These Terms of Service ("Terms") govern your access to and use of calcry.cn (the "Website") and your purchases from our online store.

In these Terms, "CalCry," "we," "us," and "our" refer to the operator of the CalCry online store. "You" and "your" refer to any person who visits the Website, uses our services, or purchases our products.

Our online store is powered by Shopify, which provides the e-commerce platform used to offer and sell our products.

By accessing the Website or placing an order, you agree to these Terms and our applicable store policies. If you do not agree to these Terms, please do not use the Website.

These Terms do not limit any consumer rights that cannot be excluded or restricted under applicable law.

2. Eligibility and Website Use

You agree to use this Website only for lawful purposes and in accordance with these Terms.

You must not:

• Use the Website for fraudulent, unlawful, or unauthorized purposes.
• Interfere with the security or operation of the Website.
• Attempt to gain unauthorized access to our systems or other users' information.
• Introduce malicious code or engage in activities that could damage or disrupt the Website.
• Use our content or intellectual property without permission, except as permitted by law.

We reserve the right to take reasonable steps to protect our Website and customers from misuse, subject to applicable law.

3. Products and Product Information

CalCry offers crystal bracelets and related products.

We make reasonable efforts to display product descriptions, images, colors, and other information as accurately as possible. However, colors may appear differently depending on your screen and device settings.

Natural stones may vary in color, pattern, inclusions, and texture. Such natural variations may occur between individual pieces.

Product materials, dimensions, and other characteristics will be described on the relevant product page where information is available. Please review product details carefully before purchasing.

We do not guarantee that every product will have an identical appearance to the images displayed, particularly where natural materials are involved.

4. Prices, Promotions, and Payment

All prices and applicable charges will be displayed on the Website or at checkout before you complete your purchase.

Prices, product availability, and promotions may change from time to time. Changes will not retroactively alter a completed order except where permitted or required by applicable law.

Discount codes and promotional offers may be subject to additional conditions stated with the relevant offer.

Payment must be completed using an available payment method at checkout. Payment processing may be handled by third-party payment providers under their applicable terms and privacy policies.

You are responsible for providing accurate billing and payment information.

5. Orders and Order Acceptance

When you place an order, you are submitting a purchase request for the selected products.

An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted or shipped.

We may need to review an order for payment authorization, product availability, suspected fraud, pricing errors, or other legitimate reasons.

If we cannot fulfill an order, we will notify you where reasonably possible and arrange an appropriate cancellation and refund for amounts paid for products that will not be supplied, subject to applicable law.

We will not use this section to avoid fulfilling valid orders arbitrarily or to exclude your statutory consumer rights.

Please review your order details carefully before completing checkout.

6. Shipping and Delivery

Orders are shipped from China to customers in the United States.

Our current shipping arrangements are:

• Order processing: Typically 1–3 business days before dispatch.
• Estimated transit time: Approximately 7–15 days after dispatch.
• Standard shipping fee: $6.99.
• Free standard shipping: Available when the merchandise subtotal is $99 or more after all discounts have been applied, excluding taxes and shipping charges.

For example, if your merchandise subtotal is $110 before discounts and $95 after discounts, the standard shipping fee is $6.99.

Delivery times are estimates, not guaranteed delivery dates. Actual delivery may be affected by customs clearance, carrier operations, weather, holidays, and other circumstances beyond our control.

Orders shipped internationally may be subject to customs duties, import taxes, tariffs, or carrier-related fees. Unless these charges are collected at checkout or we expressly agree to pay them, you may be responsible for applicable import charges.

Please refer to our Shipping Policy for further details.

If we cannot ship within the applicable legally required period or the period promised at checkout, we will handle the delay, cancellation, and refund in accordance with applicable law.

7. Returns and Refunds

Eligible returns may be requested within 30 days of delivery, subject to the conditions and exceptions described in our Return & Refund Policy.

Please contact us and obtain return instructions before sending any product back.

Return shipping costs, refund eligibility, and the handling of damaged, defective, or incorrect products are governed by our Return & Refund Policy and applicable law.

Nothing in these Terms removes any rights or remedies you may have under applicable consumer protection laws.

Please review our Return & Refund Policy before making a purchase.

8. Intellectual Property

Unless otherwise indicated, the Website and its content, including text, product photographs, graphics, logos, design elements, and other materials, are owned by or used with permission by CalCry or the relevant rights holders.

You may access and use Website content for personal, non-commercial shopping purposes.

You must not copy, reproduce, distribute, modify, publish, or commercially exploit our content without prior permission, except where permitted by applicable law.

Nothing in these Terms transfers ownership of intellectual property to you.

9. Reviews and Customer Submissions

If you submit a product review, photograph, comment, or other content to us, you must ensure that you have the right to submit it and that it does not violate another person's rights or applicable law.

You must not submit content that is fraudulent, misleading, unlawful, defamatory, abusive, or infringing.

Any permission we need to display or use content you submit must be obtained in accordance with applicable law and any applicable consent requirements. We will not assume that a submission gives us unrestricted rights to use your name, image, or content for every purpose.

10. Third-Party Services and Links

Our Website may include links to third-party websites or services, or features provided by third parties, including Shopify and payment providers.

We do not control all third-party services and are not responsible for their independent content, policies, or practices.

Your use of third-party services may be subject to separate terms and privacy policies. This section does not exclude any responsibility that cannot lawfully be excluded.

11. Disclaimer

To the extent permitted by applicable law, the Website and its content are provided on an "as available" basis.

We make reasonable efforts to maintain accurate product information and reliable Website operations. However, we do not guarantee that the Website will always be uninterrupted, error-free, or available at every moment.

Nothing in these Terms excludes or limits any warranty, guarantee, or consumer right that cannot legally be excluded or limited.

12. Limitation of Liability

To the extent permitted by applicable law, CalCry will not be liable for indirect or consequential losses arising from the use of the Website or products purchased through it, where such exclusions are legally permitted.

Nothing in these Terms limits liability for matters where limitation is prohibited by law, including any applicable non-excludable consumer rights or remedies.

Any limitation of liability under these Terms applies only to the extent permitted by the law applicable to the relevant claim.

13. Indemnification

To the extent permitted by applicable law, you may be responsible for losses or reasonable costs arising directly from your unlawful misuse of the Website or your material violation of these Terms.

This section does not require you to indemnify us for our own unlawful conduct or remove rights that cannot be waived under applicable law.

14. Governing Law

These Terms are subject to the laws applicable to the transaction and the parties, as determined under applicable conflict-of-law rules.

Specific governing law and dispute-resolution provisions: [TO BE CONFIRMED after the business operator's legal identity, place of operation, and applicable consumer laws have been reviewed.]

Nothing in these Terms deprives consumers of mandatory protections available under applicable law.

15. Changes to These Terms

We may update these Terms to reflect changes in our business, Website, services, or legal requirements.

When we make changes, we will update the "Last updated" date above. Changes will apply as permitted by applicable law.

Your order will be handled according to the Terms applicable to the transaction, subject to any mandatory legal requirements.

16. Contact Information

If you have any questions about these Terms, your order, shipping, returns, refunds, or privacy requests, please contact us:

Brand: CalCry
Website: https://calcry.cn
Customer Service Email: coudystar711@gmail.com
Registered Business Name: 广州市黄埔区金臻善精品商行
English Transliteration: Guangzhou Huangpu District Jinzhen Shan Boutique Store
Business Type: Individual Business Operator (China)
Business Mailing Address: To be confirmed

Please contact us at the email address above for assistance with your order or any questions about our policies.

16. Contact Information

If you have any questions about these Terms, your order, shipping, returns, refunds, or privacy requests, please contact us:

Brand: CalCry
Website: https://calcry.cn
Customer Service Email: coudystar711@gmail.com
Registered Business Name: 广州市黄埔区金臻善精品商行
English Transliteration: Guangzhou Huangpu District Jinzhen Shan Boutique Store
Business Type: Individual Business Operator (China)

Please contact us at the email address above for assistance with your order or any questions about our policies.