Privacy policy
Privacy Policy
Last updated: October 12, 2026
CalCry ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit calcry.cn, make a purchase, contact us, or otherwise interact with our online store.
Our store is powered by Shopify, which provides the e-commerce platform we use to offer our products and process orders.
Please read this policy carefully. By using our website, you acknowledge that you have had the opportunity to review this policy. Where consent is required by law, we will request it as applicable.
1. Personal Information We Collect
The information we collect depends on how you interact with our store.
Information you provide directly may include:
Contact information, such as your name, email address, telephone number, billing address, and shipping address.
Order information, such as the products you purchase, order details, and return or refund requests.
Customer service communications and any information you choose to provide when contacting us.
Information collected through your use of our store may include:
Device and browser information, such as your IP address, browser type, device characteristics, and certain technical identifiers.
Usage information, such as pages viewed, interactions with our store, and the time and date of visits.
Cookie and similar technology information, subject to your browser settings and our applicable privacy choices.
Payment information is processed through the payment methods available at checkout. We do not intentionally collect or store complete payment card details outside the payment-processing arrangements used for our store.
2. How We Use Personal Information
We may use personal information for the following purposes:
Order fulfillment: To process payments, confirm orders, arrange shipping, provide tracking information, and handle returns and refunds.
Customer support: To respond to questions, resolve order issues, and communicate with you about your purchase.
Store operations: To operate, maintain, secure, and improve our website and shopping experience.
Analytics: To understand store performance and visitor activity using Shopify's built-in analytics and reporting features.
Fraud prevention and security: To identify suspicious transactions, protect our store, and help prevent fraud or misuse.
Legal and regulatory obligations: To maintain required records, respond to lawful requests, and comply with applicable laws.
We do not currently use a dedicated third-party advertising pixel or a separate email marketing service, based on our current store setup. If this changes, we will review our disclosures and settings as appropriate.
3. Cookies and Analytics
Our store may use cookies and similar technologies to support essential website functions, remember certain preferences, help secure transactions, and understand store performance.
We currently use Shopify's built-in analytics features. These features may process technical and usage information about visits and interactions with our store.
The information collected and the purposes for which it is used may depend on your browser settings, Shopify's features enabled for our store, and applicable privacy settings.
You can manage cookies through your browser settings. Blocking certain cookies may affect the functionality of parts of our website.
Where required by applicable law, we will provide appropriate cookie notices and consent or preference controls.
4. How We Disclose Personal Information
We may disclose personal information to third parties when necessary to operate our store and provide services, including:
Shopify: To host and operate our online store and support e-commerce functions.
Payment providers: To process payments and help prevent fraudulent transactions.
Shipping and fulfillment providers: To deliver orders, provide tracking, and handle delivery-related issues.
Technical and service providers: To support website operations, security, and other necessary business functions.
Professional advisers and public authorities: Where reasonably necessary for legal compliance, the protection of rights, or the handling of lawful requests.
These recipients may process information in accordance with their roles, applicable agreements, and privacy policies.
We do not currently use dedicated third-party advertising pixels, based on our stated store setup. However, Shopify and other service providers may process information as part of providing their services. The exact data-sharing practices depend on our enabled settings and the services used.
5. Sale, Sharing, and Targeted Advertising
We do not currently run dedicated third-party advertising pixels or a separate targeted-advertising program through such pixels.
Whether any data processing or disclosure through Shopify or other service providers qualifies as a "sale," "sharing," or targeted advertising under applicable privacy laws depends on the services and settings enabled for our store and the relevant legal definitions.
Before publishing this policy, CalCry must confirm its actual Shopify customer privacy and data-sharing settings and revise this section as needed.
Where applicable law gives you the right to opt out of the sale or sharing of personal information or targeted advertising, we will provide the required method for exercising that right.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
Retention periods vary depending on the type of information and the reason it was collected.
When information is no longer reasonably necessary, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law and our retention practices.
7. Data Security
We use reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Shopify and our service providers may also maintain security measures for the services they provide. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on where you live and the laws that apply, you may have rights to:
Request information about the personal information we collect, use, or disclose.
Request access to certain personal information.
Request correction of inaccurate personal information.
Request deletion of personal information, subject to legal exceptions.
Opt out of certain sales, sharing, or targeted advertising, where applicable.
Appeal certain decisions concerning your privacy request, where required by law.
To submit a privacy request, contact us using the details in the Contact Us section below. We may need to verify your identity before responding.
We will handle requests in accordance with applicable law. These rights are not available in every jurisdiction and may be subject to exceptions.
9. International Data Transfers
Because our store is powered by Shopify and we work with service providers to operate our business, personal information may be processed or stored in countries other than the country in which you reside.
Where required, we will rely on appropriate safeguards or other lawful mechanisms for international data transfers.
10. Children's Privacy
Our store is intended for a general shopping audience and is not directed to children under 13.
We do not knowingly collect personal information directly from children under 13 in violation of applicable law. If you believe a child has provided us with personal information inappropriately, please contact us so that we can review the situation and take appropriate action.
11. Third-Party Websites
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, not this Privacy Policy. We encourage you to review their policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, store settings, services, or legal requirements.
When we make changes, we will update the "Last updated" date above. Where required by law, we will provide additional notice or obtain consent.
13. Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy request, please contact us:
Brand: CalCry
Website: https://calcry.cn
Email: [cloudystar711@gmail.com]